1. Agreement to Terms
By accessing or using the website located at shouldersshoulde.world (the "Website"), you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our Website. These terms constitute a legally binding agreement between you and Shouldersshoulde, a business operating from 188-196 Regent St, London W1B 5BT, United Kingdom. We may modify these terms at any time, and your continued use of the Website following any changes constitutes acceptance of the revised terms.
2. Description of Services
Shouldersshoulde provides general informational content about workplace team flow systems, including educational resources, planning templates, consulting guidance, personalised non-medical planning documents, and structured programmes or challenges focused on workplace rhythm design. All content on this Website is provided for general informational purposes only. Our services are organisational and educational in nature. We do not provide medical advice, clinical assessments, therapeutic interventions, occupational health services, or any form of healthcare. We are not affiliated with the NHS or any government health authority. Nothing on this Website should be interpreted as a substitute for professional advice from qualified HR consultants, occupational health professionals, or other appropriate specialists. We make no guarantees regarding specific outcomes from using our materials or services.
3. Eligibility
You must be at least eighteen years of age to use this Website and purchase our services. By using the Website, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms of Use. If you are using the Website on behalf of an organisation, you represent that you have the authority to bind that organisation to these terms.
4. Intellectual Property Rights
All content on this Website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, planning templates, workshop outlines, and software, is the property of Shouldersshoulde or its content suppliers and is protected by United Kingdom and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from our Website without our prior written consent, except as permitted by these terms. Limited personal, non-commercial use of our educational content for internal organisational purposes is permitted where explicitly stated in product descriptions or licensing terms provided at the point of purchase.
5. Permitted Use
You may use our Website for lawful purposes only and in accordance with these Terms of Use. You agree not to use the Website in any way that violates applicable local, national, or international law or regulation; to transmit or procure the sending of any advertising or promotional material without our prior written consent; to impersonate or attempt to impersonate Shouldersshoulde, our employees, another user, or any other person or entity; to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website; to use any robot, spider, or other automatic device to access the Website for any purpose without our express written permission; or to introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
6. User Submissions
When you submit information through our contact form or other communication channels, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in connection with operating our business and responding to your enquiry. You represent that you own or control all rights to the content you submit and that such content does not violate these terms or any third-party rights. We are not obligated to maintain confidentiality of user submissions except as described in our Privacy Policy.
7. Educational Products and Programmes
Educational products, planning templates, workshop outlines, and programme materials available through Shouldersshoulde are provided as informational resources. Access to digital products is typically granted upon confirmed payment and is subject to the licensing terms specified at the point of purchase. Programme and challenge materials are designed for voluntary team participation and organisational learning. They are not performance evaluation tools and should not be used as the sole basis for employment decisions. We reserve the right to update, modify, or discontinue any product or programme with reasonable notice to existing purchasers where practicable.
8. Consulting Guidance
Consulting guidance sessions provide structured advisory conversations about workplace team flow systems based on widely accepted organisational practices. These sessions are informational and organisational in scope. They do not constitute legal advice, medical advice, HR legal compliance advice, or professional therapeutic services. Recommendations provided during consulting sessions are suggestions for consideration and implementation at your organisation's discretion. We do not assume responsibility for outcomes resulting from implementation of suggested flow system adjustments.
9. Disclaimers
The information on this Website is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, Shouldersshoulde disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Website will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or other harmful components. We make no representations about the suitability, reliability, availability, timeliness, or accuracy of the information, products, services, or related graphics contained on the Website for any purpose.
10. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Shouldersshoulde, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Website or any services obtained through the Website. Our total liability to you for all claims arising from or relating to these terms or your use of the Website shall not exceed the amount you paid to us in the twelve months preceding the claim, or one hundred pounds sterling, whichever is greater. Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
11. Indemnification
You agree to defend, indemnify, and hold harmless Shouldersshoulde and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including but not limited to any content you submit, your use of educational products or programme materials, or your implementation of flow system recommendations.
12. Third-Party Links
Our Website may contain links to third-party websites or services that are not owned or controlled by Shouldersshoulde. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites you visit.
13. Governing Law and Jurisdiction
These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any dispute arising from or relating to these terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in your local courts.
14. Severability
If any provision of these Terms of Use is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect and enforceable.
15. Entire Agreement
These Terms of Use, together with our Privacy Policy, Cookie Policy, and Refund Policy, constitute the entire agreement between you and Shouldersshoulde regarding your use of the Website and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter herein.
16. Contact Information
For questions about these Terms of Use, please contact Shouldersshoulde at 188-196 Regent St, London W1B 5BT, United Kingdom, by email at hello@shouldersshoulde.world, or by telephone at +44 20 7494 2000.